Spooks Riding strives to ensure you are satisfied. We want you to love what you’ve ordered. If something isn’t right, let us know. We’ll send you another colour, a new size or an entirely different style, within 14 days of order.
Full priced items can be returned within 14 days of order, for an exchange, store credit or a full refund. Items on sale can be returned within 14 days of order for an exchange or store credit. Refunds will not be issued on items on sale.
Items must be returned in as new condition, with all tags attached and in the original packaging.
Products deemed faulty through workmanship will be repaired or exchanged at the discretion of Spooks Riding.
The customer pays return postage and any additional postage charges in relation to the exchange/return. Any postage charges paid by the customer for orders will not be refunded if the item/s are returned/exchanged. Only the purchase price of the actual items will be refunded/credited to the customer.
Please check product description before ordering
Please send returns back to:
Spooks Riding Australia
31 Easterbrook Pl
Wattle Grove WA 6107 Australia
Standard shipping charge of $9.95 will apply to all orders under $150. Free shipping will be granted to ordered over $150 EXCEPT those orders that include JIN Stirrups. A standard shipping charge of $9.95 will be applied to any order that includes JIN Stirrups and will be applied at checkout. Express post option is available on any order for $16.95 and can be selected at checkout.
Delivery & Dispatch
Orders are dispatched via registered post, with an expected delivery time of 10 business days, unless it is a custom order.
Payments can be made by credit card, or via paypal to Spooks Riding.